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FREQUENTLY ASKED QUESTIONS
Information You Are Looking For
Need help? Check out the answers in the most frequently asked questions section below before you call us. If the answer to your question is not here, contact us.
WHAT ARE THE RETURN TERMS?
In your purchases from ottomandubai.com, if there is a problem with your product caused by us, if you report it on the same day, the refund will be made on the same day.
WHAT PAYMENT OPTIONS CAN I USE?
You can safely use your debit cards with Visa and Master payment infrastructure at ottomandubai.com!
DO YOU OFFER A GIFT CARD?
Unfortunately, we do not have a study on this subject yet. However, we can consider it if there is a sufficient number of requests from our valued customers.
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